A
Service Learning Experience in Occupational Health in Nursing Education
Meral Türk M.D.1, Meltem Çiçeklioğlu M.D.1, Gülengül
Mermer2, Raika Durusoy
M.D.3
1Associate Professor, Ege University, Faculty of Medicine, Department of Public
Health, Turkey
2Research Assistant, Ege University, Izmir Ataturk School of Health, Turkey
3Ege University, Faculty of
Medicine, Department of Public Health, Turkey
Corresponding Author Email: gulengul.mermer@ege.edu.tr, raika.durusoy@ege.edu.tr,
meralturk2010@gmail.com
ABSTRACT
Aim: This article describes service learning implementation in an
undergraduate occupational nursing health promotion practice course.
Background: The reforms in the health service system have
necessitated new approaches to be utilized in the education of nursing to
prepare for the changing roles of nurses. Service-learning, the learning
strategy that students and the community execute together is the most
appropriate approach in which community-based learning can be carried out. It
entails the collaboration of faculty, beauty salon professional guilds and
students getting involved in the work of beauty salons by evaluating their
working conditions and providing hygiene training for manicurists-pedicurists.
This study discusses the evaluation of the course under consideration, its
outcomes and also its obstacles.
Conclusions: SL strategy was useful to develop and present an
occupational health education which offers work related to infectious disease
prevention on behalf of workplaces.
KEY WORDS: nurse education,
occupational health, service learning, Turkey, undergraduate education,
INTRODUCTION:
The effective management of community and health
promotion programmes requires evidence-based
education and implementation strategies1. Nursing education with a
perspective based on community should be in a way that it can supply contact
with the community to which its undergraduates will render service2.
Following health system reforms in Turkey, primary health services have started
to be provided by family and community health centers. As a member of the
health service team, nursing has encountered new difficulties following the
changes in the health system. In community health centers, nurses are going to
have active positions in the provision of health services for workers.
Nurses should be educated according to their changing
conditions and circumstances in order to reach these targets and fulfill the
roles at issue and they must improve their education in this regard3.The
target issues to be learned by students are firstly to be aware of the
environment in which the service is afforded, secondly to describe its
conditions, thirdly to establish the connection between service and academic
learning goals and finally, to learn their roles as health service providers in
the future3. The basic features of SL are arranged below: 4
1. Nursing undergraduates learn service by active
participation in which the community and school come together as a team
consisting of daily social requirements and carefully organized service experiences
and nursing undergraduates develop themselves in this
way 5.
2. Reflective practice in which undergraduates consider
the things they see and do during the events they play a role in, discussion
and composition are components of their education programme6
.
3. Service to the community ensures opportunities for
undergraduates that are necessary to help them cope with the new information
and skills in real life conditions that they take part in 7
.
4. Service work continued out of class and
within the community helps undergraduates develop the sense of being aware of
other people and supports their learning process at university 8 .
The health high school curriculum covers subjects such
as thepromotion of workers’ health and its
development in line with fundamental health services and community health
philosophy, the detection of workplace risks, and a course which describes the
role of nurses in occupational health services with regards to
multidisciplinary team understanding.
This course made up of 60 hours’ theory and 120 hours’
practice was applied to a group consisting of 22 students. Within the context
of this course, occupational health promotion intervention was implemented via
an SL approach. The approach under consideration was preferred since it is a
strategy to increase the effectiveness of interventions for the protection and
development of health in the workplace and nursing is a social accountability
occupation 9.
The purpose of this article is to describe service
learning implementation in Nursing undergraduate
occupational health practice and to show how it can be applied to improve
occupational safety and health
Development of Educational
package
Identification
of Beauty salon worker health education needs
Beauty salons in Bornova were visited by student groups consisting of two or
four individuals to evaluate the working conditions and encountered risks.
During these visits, workplace status determination forms were filled out by
interviewing personnel, and negotiations were held with the representatives of
the guild of hairdressers and the authorities of the municipality. Students
prepared reports which determined definitive characteristics of the
personnel working at beauty salons and the risks that they confront by making
use of the data obtained in this process. It was determined that manicures and
pedicures are performed in 109 beauty salons out of 211 registered to the guild
of beauty salons and 131 individuals work at these places in the Bornova region. It was detected that the age of these
individuals ranged from 20-35 and their education level was secondary school
and high school level. As the literature mentions, manicurists/pedicurists are
in the risk group regarding viral hepatitis and they should protect themselves
and the clients 10. unfortunately,
as a result of the observations the students carried out, it was
established that hygiene conditions such as hand washing, disinfection,
sterilization, personal protective supply use are not adequately taken into
consideration. Hand washing was not performed before and after each service,
mostly ineffective disinfectant solutions were used for disinfection. In many
salons, ultraviolet cabinets, which are not recommended, were used for
sterilization. Workers didn’t wear gloves, gown and face screens or mask during
each service. In the interviews carried out with the personnel at beauty salons
and the authorities of guild of hairdressers; it was particularly stressed that
no worker was under the control of occupational health services so periodical
controls (medical examination, immunization) were not performed. In 2009,
Ministry of Health (MOH) defined the manicurists and pedicurists as risk group
for blood borne infections and Hepatitis B vaccine was provided to those who
applied to community health centers without any payment 11. Although
the guild directory had given advices on the appropriate use of sterilization
equipment, the improvement didn’t occur. They also informed their memberships
about the circular of the MOH on the immunization. Unfortunately, much of the
workers in the salons visited weren’t immunized against Hepatitis B. These
interviews provided students with the experience of workplace observation and a
link to worker attitudes in the course of learning about the nature and
consequences of workplace risks.
Following this study, the students conducted a
literature review associated with importance of bloodborne
infections, the risk factors, the risk groups and how the infections spread.
The students were asked what prevention measures could be taken. It was decided
that being one of the most influential intervention approaches in protection
and prevention, a face-to-face education programme
devoted to beauty salon staff should be prepared. Consequently, students
experienced an occupational health intervention and assessed occupational
health promotion resources available in the workplace and compared these with
best current practices cited in the literature.
Determining
the purpose and targets, instruction plan and activities
The targets of the education package to be prepared
were identified as acquisition of accurate behaviour such as knowing the mode
of illness transmission, convenient decontamination, knowing and performing
sterilization methods, and having vaccinations and use of personal protectors.
The students were asked to prepare a presentation involving these educational
aims for the following class by dividing into five groups. In the next session,
all presentations were shared and a collective standard presentation was formed
including learning targets thanks to overall presentations.
When it was decided to carry out the education process
face-to–face, the students thought of transforming the most appropriate
presentation into flip charts and it was decided that each slide should be on
one page and that there should be instructions on each back page in order to
standardize the education (standard visual guides).
Service-Learning
Intervention
To realize the intervention, the faculty made contact
with the guild of hairdressers. The guild of hairdressers undertook the
assignment to make a list of registered beauty salons, and to make an
announcement for students to inform the workplaces and print the prepared flip
charts. The course programmes were applied at beauty
salons by student groups made up of two individuals and some questionnaires
examined the knowledge level of preschool education and behaviour. Coloured printed flip charts were utilised
in the education process and brochures containing information concerning
sterilization and the mode of transmission of diseases were left at the salons
and people were also informed about where they could receive vaccinations. The
students were accompanied by the faculty and the delegates of hairdressers chamber. Some of interviews were recorded and
shared with other faculty members and students. Information about the project
was released to local media. Workshops were carried out to facilitate the
implementation that they had achieved during face-to-face education for
manicure and pedicure staff under the guidance of the guild of hairdressers and
its significant support.
Evaluation
The course was evaluated in two parts. In the first
part, the efficiency of intervention which was performed was measured through
outcome evaluation. A questionnaire was carried out to determine the changes
seen in the knowledge of the staff and their long-term attitudes prior to
education and for the following Three months after the education through
face-to-face interview techniques. The mean knowledge and attitude scores had
significantly increased after the education, from 17.0±2.1 to 17.6±2.6
(t=-2.113, p=0.038) for knowledge and from 7.8±2.5 to 8.9±2.8 (t=-3.230,
p=0.002) for attitude. Significant increases were observed in four of the
attitude items: the Hepatitis B vaccination rate increased from 68.4 per cent
to 77.6 per cent hand washing rate before and after each operation increased
from 55.8 per cent to 70.1per cent, avoiding cleaning equipment with an open
wound ascended from 47.2 per cent to 69.4 per cent and recommending the clients
to bring their own equipment escalated from 68.8 per cent to 88.3 per cent
(p<0.05). An individual face-to-face education for manicurists/pedicurists,
given by undergraduate students with the aid of a standard visual guide
effectively increased the knowledge of manicurists/pedicurists and improved
their infection control practices.
In the second part of evaluation, students’ feedbacks were taken as the educational process
evaluation to determine their satisfaction. After this service learning
experience, students stated that they had gained skills such as diagnosing the
workplace in terms of workplace health, evaluating the working conditions,
interviewing employees and evaluating the
risks they face, and the ability to plan and apply an occupational health
promotion regarding employees’ health protection behavior and attitudes. They
also expressed that they had had the chance to get prepared for their future
role as health workers and earned trust by accomplishing a social
responsibility during the SL. Students indicated the following as the
difficulties they met during SL:
-
The workers had
trouble to spare time for the face-to-face training
-
It was sometimes
not possible to reach the same employees for after-training evaluation purposes
since the turnover rate for beauty salons is reasonably high.
As recommendation to improve SL efficiency, faculty,
media and municipality could rise
the awareness of beauty salon owners before the intervention.
CONCLUSIONS:
SL strategy was useful to develop and present an
occupational health education offering on-the-job-related infectious disease
prevention on behalf of workplaces. This experience, in addition to linking the
service experience to course objectives, will enable students to shape her/his
development as a sensitive and skillful nurse-midwife. SL was utilized well and
the benefits for the students and community were powerful. It changed
behavior for the students and the community (manicurists/pedicurists).
The increase in infection control awareness as well as implementation of
procedures and compliance were the gain of SL approach. Furthermore, the
cooperating foundations were able to get the aid they required, and the faculty
members had the chance to experience the learning approach in a real life
environment. Students, lecturers and workers had the opportunity to work
together to achieve meaningful learning and application results.
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Received on 15.08.2013 Modified
on 10.10.2013
Accepted on 04.11.2013 © A&V Publication all right reserved
Asian J. Nur. Edu. & Research 4(1): Jan.-March 2014; Page 01-03